Realware - TotalCommerce
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Total<Commerce>™

The Realware Commerce team has helped online retailers achieve their unique ecommerce goals for more than 30 years. 

Total<Solutions> are architected as frameworks with a specific set of core functionality
Total CMS

Total<CMS>TM

is a content management system with a few twists. It displays your content to web users (mobile via responsive design) and can integrate with native mobile applications. (shop)

Total Commerce TM

Total<Commerce>TM

is a multi-channel commerce platform. It provides for customer transaction processing and management. (buy)

Total Workflow TM

Total<Workflow>TM

is an orchestration and workflow engine. It provides rich integration and workflow capabilities with fully centralized management and logging. (enroll)

Total<Solutions>

Total<CMS>TM

Total<CMS>TM

Complete content management system
  • All content and templates are version controlled
  • Unique time window capabilities, allowing your marketing/product teams to schedule content in advance (fully supported in Total<Commerce>™ as well)
  • Future-proof content delivery. Currently delivering responsive designs and able to adapt to any future content requirements

Cloud ready for scale – all content is managed in a central database
  • Adaptive local cache to provide the fastest client side response times

Easy to understand scripting language
RESTful API for easy distribution and management of content

Total<Solutions>

Total<Commerce>TM

Total<Commerce>TM

Handles all major commerce processes (web, mobile and call center).

Able to integrate directly with enrollment platforms, or leverage Total<Workflow>™


Order management
  • Manage web, mobile and call center orders
  • Track entire order process
  • Allows CSRs to assist online customers that may call for assistance when shopping

Customer management
  • Manage the entire customer relationship lifecycle
  • Build customer groups (affinity groups) and customize pricing, product mix and site content

Product management
  • Physical and Digital product/service management
  • Ability to bundle products as new offerings
  • Subscription configuration and management
  • “Searchandising” – manage search as a sales opportunity. Allows you to push internal site search to showcase specific products

Transaction management
  • Fully PCI compliant credit card processing.
  • Able to handle any payment method (check, PayPal etc.)

Brands that Trust Us
Aetna Trotters Softwalk Genesis Logistics

Total Solutions

Total<Workflow>TM

Total<Workflow>TM

Designed as an orchestration framework – currently used to handle a very broad range of jobs (integration, processing, deployment etc.)

Decentralized workflow and orchestration engine

All components are defined as packages and managed through the system.

Total<Workflow> handles all code distribution and management

Secure communications

Able to handle very complex integration/workflow requirements