Total<Commerce>™
The Realware Commerce team has helped online retailers achieve their unique ecommerce goals for more than 30 years.
Total<Solutions> are architected as frameworks with a specific set of core functionality
Total<CMS>™
is a content management system with a few twists. It displays your content to web users (mobile via responsive design) and can integrate with native mobile applications. (shop)
Total<Commerce>™
is a multi-channel commerce platform. It provides for customer transaction processing and management. (buy)
Total<Workflow>™
is an orchestration and workflow engine. It provides rich integration and workflow capabilities with fully centralized management and logging. (enroll)
Total<CMS>™
Complete content management system
content management system
- All content and templates are version controlled
- Unique time window capabilities, allowing your marketing/product teams to schedule content in advance (fully supported in Total<Commerce>™ as well)
- Future-proof content delivery. Currently delivering responsive designs and able to adapt to any future content requirements
Cloud ready for scale -all content is managed in a central database
- Adaptive local cache to provide the fastest client side response times
Easy to understand scripting language
RESTful API for easy distribution and management of content
Total<Commerce>™
Handles all major commerce processes (web, mobile and call center).
Able to integrate directly with enrollment platforms, or leverage Total<Workflow>™
- Manage web, mobile and call center orders
- Track entire order process
- Allows CSRs to assist online customers that may call for assistance when shopping
- Manage the entire customer relationship lifecycle
- Build customer groups (affinity groups) and customize pricing, product mix and site content
- Physical and Digital product/service management
- Ability to bundle products as new offerings
- Subscription configuration and management
- “Searchandising” – manage search as a sales opportunity. Allows you to push internal site search to showcase specific products
- Full PCI compliant credit card processing
- Able to handle any payment method (check, PayPal etc.)
Order management
customer management
Product management
Transaction management
Total<Workflow>™
Designed as an orchestration framework – currently used to handle a very broad range of jobs (integration, processing, deployment etc.) Decentralized workflow and orchestration engine All components are defined as packages and managed through the system. Total<Workflow> handles all code distribution and management Secure communications Able to handle very complex integration/workflow requirements
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