Smart SaaS

Realware's unique Smart SaaS delivery program provides all the benefits of a SaaS business model without the downsides.  Realware leverages its technology platform to deliver a custom solution for your business.  The solution delivers on your "Why" ensuring your team doesn't miss a beat. 

 

Why adapt yourself to a generic online SaaS platform when you can have a tailored solution at off the shelf prices?

The services can be purchased individually or as a bundled package, which can include: Remote Monitoring, Offsite Backup, Help Desk Support, Vendor Management and Onsite support. Smart SaaS saves you time and money while securing and protecting your network. We deliver results through our unique combination of On-site, Remote Help Desk and Cloud-based services.

• Realware builds a platform that supports your business.
• We save you money by keeping your infrastructure up and your company productive.
• We give you peace of mind knowing that your platform is secure, scalable and reliable.

Smart SaaS gives organizations the option to offload all or part of software platform to Realware so they can concentrate on running your business and stop wasting time managing software third parties.

Smart SaaS is there 24x7 to support your business platform so you can concentrate on what is important, your business. Please call us at 303-834-3008, ext. 1 to find out how we can help you grow your business.

 

Realware strives to make technology as easy to use as electricity.  Just turn it on and go!

Realware's expert and friendly technicians are there for you. The team has years of experience managing complex technology deployments for some of the largest organizations in the world.  That experience is available to you regardless of your platform size or deployment.  The team is monitoring all aspects of the your platform 24x7x365.  We can also save you time, money and headaches through our Vendor Management services.

When it comes to remote Help Desk Support, Smart SaaS is the option to use.  The Customer Success Team is directly connected to the development, operations and quality assurance teams.  They are available to assist with any internal or external integration management.

Our Support is proactive. If a problem occurs, most end users will not even know it has been received by our support staff, examined, and repaired. Rarely will a user see the point where they receive an error message. Our support system will receive the email, generate a support ticket, notify the user it was created, and place it in the support queue, all with a simple email. It can't be any easier!

Leveraging over 25 years of operational excellence Realware team members ensure your custom SaaS platform is taken care of.  The operations team ensure all elements are monitored and tuned for the best client experience.  Based on your business requirements we can deliver solutions with 99.999% guaranteed uptimes.

Smart SaaS is there 24x7 to support your business platform so you can concentrate on what is important, your business. Please call us at 303-834-3008, ext. 1 to find out how we can help you grow your business.